Terms & Conditions

Welcome to Healthy Roots. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

Healthy Roots reserves the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate and up to date.

However:

  • Product packaging may vary.

  • Colors may slightly differ due to screen settings.

  • Healthy Roots reserves the right to correct errors, inaccuracies, or omissions at any time.

3. Orders

When you place an order on our website:

  • You agree that the information provided is accurate and complete.

  • Healthy Roots reserves the right to cancel or refuse any order if fraudulent or suspicious activity is suspected.

  • Orders may also be canceled due to product availability or courier limitations.

4. Pricing

All prices listed on the website are in PKR (Pakistani Rupees).

Healthy Roots reserves the right to change product prices at any time without prior notice.

Promotions, discounts, or coupon codes may have specific conditions and expiration dates.

5. Shipping

Orders are processed within 1–2 business days and usually delivered within 3–7 business days depending on the customer's location.

Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Healthy Roots accepts exchange requests within 7 days if there is any issue with the parcel.

Refund requests are accepted within 7 days of delivery, and customers must send the product back to our warehouse for inspection before a refund is processed.

Please refer to our Return & Refund Policy page for complete details.

7. Health Disclaimer

Products sold by Healthy Roots are natural food products and supplements.

They are not intended to diagnose, treat, cure, or prevent any disease. Customers should consult a qualified healthcare professional before using any product, especially if pregnant, nursing, or under medical treatment.

8. Intellectual Property

All content on this website, including:

  • Images

  • Videos

  • Product descriptions

  • Logos

  • Branding

is the property of Healthy Roots and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Healthy Roots shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Customers are responsible for proper product usage.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: info@healthyroots.pk
📞 Customer Support: +923304219529 Available during business hours